Shipping & Refund Policy

Last updated: June 2025

Refund Policy

Important Notice: Please read our refund policy carefully before proceeding with registration.

All payments made for Togetherness 2025 programs and event registrations are non-refundable.

Please ensure your availability and commitment before proceeding with registration. Once payment is confirmed, no refund will be provided for any reason, including non-attendance, scheduling conflicts, or personal circumstances.

In case of event cancellation by the organizer, participants will be notified, and alternatives such as rescheduling or transferring to another event may be offered.

If you have any questions regarding your registration, please contact us at togetherness.my@gmail.com.

Shipping Policy

For any physical items (e.g., merchandise or event materials) ordered through Togetherness:

  • Orders will be collected until a specified deadline. Once the order period closes, we will proceed with production and bulk purchasing.
  • Delivery will take place within 7 days after we receive the items from the supplier.
  • All deliveries will be handled by the organizing team, and participants will be informed of collection or delivery arrangements in due time.
  • Please ensure that the contact and delivery details you provide are accurate and complete to avoid any delays.
  • Togetherness will not be responsible for delays or issues caused by incorrect information or missed collection.

If you have any questions regarding shipping, please contact us at togetherness.my@gmail.com.